"Could you load up the belt without waiting?"
Supermarkets: where grammar and customer service go to die
ONE DAY last week I went to the supermarket. After filling my trolley I prepared for the usual dismal checkout experience. I tentatively moved in the direction of the tills to see whether any might be open.
This is always an anxiety-fuelled moment, since there is no longer the simple, orderly system for the final stage of a supermarket shop that there …
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